What I Do
I am an experienced IT professional and educator, and I provide technical writing and editing services.
If you need to explain your products and services to your customers, then I can help.
If you need to inform your staff about your policies and processes, then I can help.
If you need to create, maintain or refactor any of the following, then I can help.
- web content
- training materials | e-learning content
- user manuals | help systems | getting started guides
- developer documentation | user requirements | API guides
- process descriptions | policy statements | regulatory guides
Why Choose Me?
Here’s why you should consider choosing me for your writing needs.
I will help your users become more productive…
As a university teacher, I have been in the technical communication business for more than twenty years. I have a proven record of creating high-quality technical content that puts the reader’s needs front and centre. I write simply and directly, and aim to engage and inform with as little fuss as possible.
…without getting in the way of your technical team.
I have a rigorous training in technology that includes a Ph.D. in computer science. This gives me the analytical skills to research your products and processes with minimal support. It also gives me the knowledge and understanding to work effectively with your technical team when that’s what is needed.
I am a committed professional who respects deadlines and pays attention to the detail. If you choose to work with me, I will create clear and engaging content that empowers your users and adds value to your products.